We accept PayPal as well as Visa, Mastercard, Discover and American Express.

Budget Dedicated Servers: Your OS install is started immediately after payment and typically delivered within 1/2 hour. If you have not received your server within 1 hour please open a suppot ticket
Custom Dedicated Servers: Customer servers are typically delivered within 24 hours of payment.

Yes, we provide 99.9% network uptime SLA. For each hour that our network is unavailable, we will credit your monthly fee by 5% per hour. (up to 50% credit in a billing cycle)

Yes, we provide a 2 hour SLA on hardware replacements. If it takes us longer than 2 hours, we will credit your monthly recurring cost by 5% per hour, up to 50% of your monthly recurring cost.

All servers come unmanaged. However for any hardware related issues, we will replace it per our Hardware Replacement SLA. For any non-hardware related issues, we charge $20 per 15 minutes during normal business hours, and $80 per hour during non-business hours.

Any unpaid service will be suspended on the 4th day of non-payment and cancelled on the 7th. Any unpaid server may be erased and not recoverable after cancelled.

In the event you need to contact us regarding your service, simply e-mail support@rdnetworkbd.com or open a support ticket. Our support department is staffed 24/7 and on average responds within 15 minutes.

Every server comes with 10 TB on a 1 Gbps connection.

ABSOLUTELY NOT. We absolutely do not allow anyone who is listed in http://www.spamhaus.org, to use our servers. We will immediately terminate the server without prior notification if you use our server. Or if you cause our IP to be listed in http://www.spamhaus.org, we will also immediately terminate your server without notice.

If the server contains 2 disks and supports software raid you can request a KVM to manually install with software raid.

Yes, our KVM/IP supports remote media to install any OS of your choice.

If an IP on your server gets an attack, we will immediately null route the attacked IP for 24 hours. After 24 hours we will un-null route your IP and if the attack persists, we will null route it again for another 24 hours until the IP is no longer being attacked.